Terms & Conditions
United States Domestic Return Policy:
* Regular Priced items returned within 15 days of receipt are eligible for an exchange or online/in-store credit less our shipping costs.
*A credit never expires.
*Sale priced items are not eligible for a refund, exchange, or a credit for future purchase
*Final Sale items are not eligible for a refund, exchange, or credit towards future purchases
*Return shipping is paid by the customer. However, as a courtesy, we pay the outbound shipping costs if you decide to exchange.
*Exchanges must be of equal value, or customer will be charged for any price difference. Please note we reserve the right to limit excessive exchanging.
*Please keep your shipping receipt and tracking number. We cannot refund or exchange an item that has been lost in transit.
*Merchandise that has been worn, used, damaged, or has had the price tags removed is not eligible for a refund or exchange.
International Return Policy:
* Only Exchange or credit for future purchase
*We will gladly exchange the size or style of your item for you providing it is available.
*Customer pays all out-bound and in-bound shipping costs of all International Exchanges.
*All exchanges must arrive within 30 days of the customer receiving the merchandise.
*Merchandise that has been worn, used, damaged, or has had price tags removed is not eligible for an exchange, refund or store credit
*Sorry, no exchanges on Final Sale items.
Returns & Exchanges Contact Info:
Email us at: to submit your return or exchange request. Please be sure to include:
Order number, your name, address and phone number, item style number and the reason for return/exchange request.
If exchanging please provide the style number, color and size of the item you are requesting to be sent to you as an exchange.
If you are not ready to select and exchange, please let us know and we will issue a store credit.
Please ship all returns to:
1552 Haight Street
San Francisco, CA